Privacy Policy

1. Introduction

This Privacy Policy explains how Digitalutions LLC, doing business through its ProminentClicks™ Signature Solution (collectively, “Digitalutions,” “ProminentClicks,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects information when you visit prominentclicks.com, communicate with us, submit a form or application, purchase or use our services, access a client portal, or otherwise interact with ProminentClicks.

ProminentClicks currently offers or supports services that may include Search Clicks, Local Service Ads management, Conversion Systems, related strategy and consulting, reporting, communications, automation, and enterprise or channel programs (collectively, the “Services”). This Policy applies to information handled in connection with those Services unless a separate written agreement or client-specific notice states otherwise.

2. Information We Collect

We may collect the following categories of information:

• Contact and business information: name, business email, phone number, job title, company name, website, industry, business address, service areas, locations, territories, and other organizational details.
• Application and qualification information: marketing goals, current advertising activity, service categories, target markets, budget ranges, lead or call volume, market competitiveness, campaign readiness, and related business information.
• Account and service information: login credentials, user roles, billing contacts, campaign settings, approved messaging, routing instructions, appointment preferences, business hours, service availability, and support history.
• Campaign, analytics, and performance information: website traffic, click activity, call activity, lead data, conversion events, search and advertising performance, reporting data, and information from analytics, advertising, webmaster, CRM, scheduling, or communications platforms that you authorize us to access.
• Communications: emails, SMS or text messages, chat messages, form submissions, support requests, meeting notes, and telephone or voice interactions. Where permitted by law and with any required notice or consent, calls or voice interactions may be recorded, monitored, summarized, or transcribed.
• Payment and transaction information: billing address, subscription or invoice details, payment status, transaction identifiers, and limited payment metadata. Full payment card details are generally processed by third-party payment processors and are not stored by us.
• Device and usage information: IP address, browser type, device type, operating system, referring page, pages viewed, session activity, approximate location derived from IP address, cookie identifiers, and similar technical information.
• Information from third parties: data provided by service providers, referral partners, channel partners, public business sources, advertising or analytics platforms, and other sources where legally permitted.

3. How We Collect Information

We collect information directly from you when you complete a form, speak with us, use a portal or service, authorize access to an account, enter into an agreement, or otherwise provide information. We also collect information automatically through cookies and related technologies, and from third-party platforms or providers used to deliver, support, analyze, or improve the Services.

4. How We Use Information

We may use information to:

• respond to inquiries and evaluate whether our Services are a fit;
• prepare proposals, conduct market reviews, onboard clients, and administer agreements;
• configure, deliver, manage, monitor, support, and improve the Services;
• operate Search Clicks campaigns, Local Service Ads programs, Conversion Systems, reporting, routing, scheduling, and related workflows;
• communicate about applications, accounts, service status, billing, support, updates, and opportunities;
• process payments, prevent fraud, reconcile accounts, and maintain business records;
• analyze website, campaign, call, lead, and conversion performance;
• personalize website experiences and marketing communications;
• develop, test, secure, and improve our technology, workflows, and service offerings;
• protect our rights, clients, users, systems, and business operations;
• comply with law, legal process, contractual obligations, and regulatory requirements; and
• carry out other purposes disclosed when information is collected or with your consent.

5. AI, Automation, and Voice Interactions

ProminentClicks may use artificial intelligence, machine learning, automated workflows, voice technology, conversational systems, and human-assisted automation to support communications, lead handling, qualification, routing, appointment scheduling, reporting, analysis, content drafting, service delivery, and customer support.

You may interact with an automated or AI-assisted system, including a website advisor, receptionist, chatbot, voice agent, or follow-up workflow. We may process the content of those interactions, together with related metadata, to respond to you, deliver the requested function, improve system performance, maintain quality, prevent misuse, and support our Services.

AI-assisted outputs can be incomplete or inaccurate. We may use human review where appropriate, but we do not represent that every automated response will be reviewed before delivery. Clients remain responsible for approving business information, offers, claims, compliance language, and instructions used in client-facing systems.

6. Calls, Text Messages, and Communications Consent

When you provide your contact information or otherwise request communications, we may contact you by email, telephone, SMS or text message, chat, or other channels regarding your inquiry, application, account, Services, appointments, support, and related business matters.

Where a separate consent disclosure is presented, your consent will be governed by that disclosure. Consent to receive promotional or automated communications is not a condition of purchasing a service unless expressly permitted by law. Message frequency may vary, and message and data rates may apply.

You may opt out of marketing emails by using the unsubscribe link in the message. You may opt out of promotional text messages by replying STOP. You may still receive transactional, account, security, billing, or service-related communications where permitted by law.

7. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, session replay or analytics tools, and similar technologies to operate the website, remember preferences, understand usage, measure campaign performance, prevent fraud, improve user experience, and support advertising or retargeting.

These technologies may collect device, browser, referral, page-view, interaction, and conversion information. Depending on the tools in use, information may be shared with analytics, advertising, communications, or technology providers such as Google, Microsoft, Meta, Flowlutions, or comparable service providers.

You may control cookies through your browser settings and, where available, through a cookie preference tool. Disabling certain cookies may affect website functionality.

8. Payment Processing

Payments may be processed by third-party payment processors, including Stripe or another processor identified at checkout or in an agreement. We generally do not receive or store your full payment card number or security code. Payment processors handle payment information under their own terms and privacy policies.

9. How We Disclose Information

We may disclose information to:

• Service providers and fulfillment partners that support hosting, website operations, analytics, advertising, search services, communications, call handling, AI systems, CRM, scheduling, payment processing, reporting, cybersecurity, support, and other business functions;
• Advertising and platform providers when needed to create, manage, verify, measure, or support campaigns and services;
• Professional advisors such as attorneys, accountants, insurers, and consultants;
• Partners and referral sources when necessary to administer an authorized referral, channel, co-branded, enterprise, or fulfillment relationship;
• Government authorities or other parties when required by law, legal process, or reasonably necessary to protect rights, safety, property, users, or systems; and
• A successor or transaction participant in connection with a merger, financing, reorganization, sale of assets, acquisition, or similar business transaction.

We do not sell personal information for money. Certain analytics or advertising activities may be treated as “sharing,” “targeted advertising,” or a “sale” under some state privacy laws even when no money changes hands. Where applicable, we will provide legally required rights or opt-out mechanisms.

10. Client Data and End-Customer Information

When we process information on behalf of a client through a Conversion System, campaign, CRM, call workflow, scheduling tool, or similar service, the client generally determines the purposes and means of that processing. In those circumstances, the client is responsible for providing required privacy notices, obtaining required permissions or consents, honoring applicable rights, and ensuring its use of the Services complies with law.

Requests relating to information controlled by one of our clients should generally be directed to that client. We may assist the client as required by contract or applicable law.

11. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide Services, maintain records, comply with legal and contractual obligations, resolve disputes, prevent fraud, enforce agreements, and support legitimate business operations. Retention periods vary depending on the type of information, the relationship, contractual requirements, platform settings, and applicable law.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no system, transmission method, or storage environment is completely secure, and we cannot guarantee absolute security.

13. Your Privacy Choices and Rights

Depending on where you live and subject to applicable exceptions, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information; to opt out of certain targeted advertising, sharing, or sales; to limit certain uses of sensitive information; or to appeal a denied request.

To submit a privacy request, email [email protected] with the subject line “Privacy Request.” We may need to verify your identity or authority before completing the request. Authorized agents may be required to provide proof of authorization.

You will not be discriminated against for exercising a privacy right provided by applicable law.

14. State-Specific Privacy Information

Residents of California and other states with comprehensive privacy laws may have additional rights. Categories of personal information we may collect are described in Section 2; the purposes of use are described in Section 4; and the categories of recipients are described in Section 9.

We do not knowingly sell personal information for money. If our use of advertising or analytics technologies constitutes a sale, sharing, or targeted advertising under applicable law, you may contact us to exercise an available opt-out right.

15. Children's Privacy

The website and Services are intended for businesses and authorized adult representatives. They are not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and address the matter.

16. Third-Party Websites and Platforms

Our website and Services may link to or integrate with third-party websites, platforms, and services. Their privacy practices are governed by their own policies, not this Policy. We encourage you to review the privacy terms of any third party you use.

17. International Use

ProminentClicks is operated from the United States. If you access the website or Services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other locations where our service providers operate. Those locations may have different data protection laws than your jurisdiction.

18. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date. Material changes may also be communicated through another reasonable method where required.

19. Contact Us

ProminentClicks™ is a Signature Solution by Digitalutions LLC. Questions or requests concerning this Privacy Policy may be sent to [email protected].